In case you are having difficulties on the registration form, we advise you to:
- Try using Google Chrome or Mozilla Firefox browsers
- Clear all your cache and cookies
- Restart your Pc
I didn¢t received my verification email
Please check the spam folder on your email account
What if I forget my password;
That is not a problem. You will choose login button and then click on R20;forget passwordR21;. You will receive your password in the email address you entered upon your account registration.
I can¢t connect to my account, what now?
If you have just forgot your password please read the above answer. If this is not the reason, we would advise you to contact our support. Furthermore, please be sure that your email address on your Bet14 account is valid. Your account access might be disabled until we receive all of your account details.
How can I change my personal details? For instance my Date of birth etc.?
You can check and edit all of your details once you login to your account, click ¡My account¢ and then go to ¡My profile¢.
What if I develop gambling problems?
Bet 14 is fully aware that some players develop gambling problems that they can¢t control. As we are a responsible corporate organization, we offer the opportunity to our customers to self R11; exclude from betting on our website. This can be done either on a temporary or permanent basis.
To avoid betting on our website please contact us or set your own limits thought the options available in your account. If you feel that the problem remains you can seek help at one of the many organizations who provide support and assistance to people who develop gambling problems.